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Support Team Member

1 month ago

Huntersville, North Carolina, United States bartaco Full time
Join Our Team at Bartaco

We're looking for a Support Team Member to join our team at Bartaco. As a Support Team Member, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:
  • Deliver drink and beverage orders to guests promptly and accurately.
  • Ensure food orders are efficiently and accurately brought to guests.
  • Clear and reset tables, bus tables to maintain a clean and organized dining area.
  • Assist in seating guests, provide menus, and ensure a smooth and pleasant dining experience.
  • Engage and interact with guests, answer questions, and provide assistance as needed.
  • Assist with takeout and to-go orders: Help guests with their takeout orders and ensure they have everything they need.
Perks and Benefits:
  • A fun work environment.
  • Meal discounts when dining at Bartaco.
  • Paid vacation time.
  • Gym and fitness center discounts available through Cigna.
  • Duolingo, offering 100 language courses teaching over 40+ different languages, including English and Spanish.
  • Discounted virtual pet care with Vetster - the first visit is free for Bartaco team members.
  • Student loan assistance program including loan management, refinancing marketplace, financial wellness tools, and debt counseling.
  • Medical, dental, and vision insurance for all full-time team members.
  • Mental Health coverage provided through our partners @ headspace, available at no additional cost to all benefits-eligible team members enrolled in coverage.
  • Employee Assistance Program that encompasses assistance for mental health, including 3 face-to-face counseling sessions, 5 telephonic wellness coaching sessions, and 3 critical incident stress management events per year.
  • Career development and advancement opportunities for high-performing individuals.
Requirements:
  • Previous restaurant experience is encouraged.
  • Trained in Bartaco Service and Hospitality: The team member should be familiar with and able to demonstrate the trained Bartaco steps of service according to Bartaco standards.
  • Physical Ability: The Dragonfly should be capable of carrying and lifting objects weighing up to 25 pounds.
  • Genuine Hospitality and Kindness: Displaying genuine hospitality, kindness, and a welcoming attitude towards every guest at Bartaco.

We're committed to creating an atmosphere where our team members can learn, develop, and succeed, every day. Through hands-on training and growth-focused opportunities, we build confidence and nurture skills that will serve our team members both at Bartaco and wherever life takes them.

We believe in investing in our team, because our people are at the heart of what we do. We're looking for people like YOU with a positive attitude, an eagerness to learn and grow, and the ability to thrive in an energetic + collaborative environment.

At Bartaco, food is our passion. But people are our purpose. We're committed to creating an atmosphere where our team members can learn, develop, and succeed, every day.

So, who are we looking for? We're looking for people like YOU with a positive attitude, an eagerness to learn and grow, and the ability to thrive in an energetic + collaborative environment.

Although your previous work experience in the restaurant or retail industry as a barista, server, busser, sales associate, cashier, drive-thru, kitchen team member, or sales representative is still useful and appreciated, what matters most is who you are.

You are trustworthy and trust those around you. You pay attention to details and you know that quality is what keeps customers and guests coming back. You are genuine. You know that a genuine smile can make all the difference in a person's day.

No experience? Entry level? No worries, we'll teach you everything you need to know.

Our Support Team Members, called Dragonflies, make all the magic of the Bartaco dining experience possible. As an important part of our team, you'll impact all areas of the guest experience.

In this role, you will be responsible for various aspects of service in our dining rooms, periodically, assembling orders, delivering food to guests, maintaining the atmosphere of our dining room, talking to guests, etc.

As a Bartaco Support Team Member, here's an overview of what you'll do:

  • Delivering drink and beverage orders to guests promptly and accurately.
  • Ensuring food orders are efficiently and accurately brought to guests. Clearing and resetting tables, bussing to maintain a clean and organized dining area.
  • Assist in seating guests, providing menus, and ensuring a smooth and pleasant dining experience.
  • Engage and interact with guests, answering questions, and providing assistance as needed.
  • Assisting with takeout and to-go orders: Helping guests with their takeout orders and ensuring they have everything they need.

Perks, Benefits + Rewards, just for you:

  • A fun work environment.
  • Meal discounts when dining at Bartaco.
  • Paid vacation time.
  • Gym and fitness center discounts available through Cigna.
  • Duolingo, offering 100 language courses teaching over 40+ different languages, including English and Spanish.
  • Discounted virtual pet care with Vetster - the first visit is free for Bartaco team members.
  • Student loan assistance program including loan management, refinancing marketplace, financial wellness tools, and debt counseling.
  • Medical, dental, and vision insurance for all full-time team members.
  • Mental Health coverage provided through our partners @ headspace, available at no additional cost to all benefits-eligible team members enrolled in coverage.
  • Employee Assistance Program that encompasses assistance for mental health, including 3 face-to-face counseling sessions, 5 telephonic wellness coaching sessions, and 3 critical incident stress management events per year.
  • Career development and advancement opportunities for high-performing individuals.

Interested in Bartaco? Hear from our founders + watch the Bartaco story on YouTube View our menu + more @

Requirements:

  • Previous restaurant experience is encouraged.
  • Trained in Bartaco Service and Hospitality: The team member should be familiar with and able to demonstrate the trained Bartaco steps of service according to Bartaco standards.
  • Physical Ability: The Dragonfly should be capable of carrying and lifting objects weighing up to 25 pounds.
  • Genuine Hospitality and Kindness: Displaying genuine hospitality, kindness, and a welcoming attitude towards every guest at Bartaco.

Please note that these qualifications and job tasks are specific to the Dragonfly position at Bartaco. The role is designed to provide support and assistance across various areas of the restaurant, ensuring a positive and enjoyable experience for guests.