HR Projects Program Manager

4 days ago

Milwaukee, Wisconsin, United States Veolia North America Full time
About Veolia North America

Veolia North America is a leading provider of water, waste, and energy management services. As a subsidiary of Veolia Group, we offer a full spectrum of services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery.

Our company helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. With a strong presence in the region, we have approximately 10,000 employees working at over 350 locations across the continent.

Job Description

Benefits

Veolia's comprehensive benefits package includes paid time off policies, health, dental, and vision insurance. Employees are also entitled to participate in an employer-sponsored 401(k) plan to save for retirement. Pay and benefits for union-represented employees are outlined in their collective bargaining agreement.

Position Purpose:

As an HR Program Manager, you will be responsible for actively managing project issues and risks, driving teams with a sense of urgency and a focus on quality. You will engage and influence key stakeholders, ensuring organizational readiness for change.

This role involves partnering and collaborating with the IT Project Manager and HR Transformation Partner, establishing shared goals, and delegating tasks to teams based on their skills and resources.

Primary Duties/Responsibilities:

  1. Establish and lead a program that includes multiple work streams/teams, design information flow, and track progress against an integrated set of milestones and deliverables.
  2. Ensure the program delivers quality outcomes within specified time and cost constraints.
  3. Establish regular points of communication and facilitate meetings and written program updates with key internal project team members, business stakeholders, and Executive leadership.
  4. Initiate, plan, monitor, and guide working teams through issues, roadblocks, and problems, acting as a change agent to drive teams to perform through constraints and achieve success.
  5. Develop and implement a project roadmap and project management infrastructure utilizing Veolia standard tools that promotes standardized, high-quality delivery while driving change and self-sufficiency within the team.
  6. Identify risks/issues that impact the execution and success of projects and develop options and solutions for complex problems.
  7. Oversee communication channels and change activities to create a network of ambassadors to generate excitement around the transformation.
  8. Partner with cross-functional stakeholders, such as the executive management team, HR, and IT on a global and local level, manage sponsor and stakeholders' expectations, and deliver expected results.
  9. Oversee supporting material such as training offerings and change management activities to ensure successful adoption of new processes, procedures, and systems/tools by leaders and employees.
  10. Perform root cause analysis on project shortfalls and take corrective action as necessary, ensuring next steps are actioned, following up with key stakeholders as needed.

Qualifications

Bachelor's degree required in HR or a related field. Minimum of ten (10)+ years of demonstrated experience managing, planning, and organizing large or complex Human Resources (HR) projects with multiple work streams from initiation to completion.

Knowledge/Skills/Abilities

Strong customer orientation and conflict resolution skills, ability to be persistent and composed when resolving conflicts. Experience with the Human Capital Management (HCM) HR Transformational model and supporting HR Information System implementation and sustainment. Excellent stakeholder management and communication skills. Strong ability to influence, negotiate, and collaborate without direct reporting relationship. Executive focus, successful collaboration with executive stakeholders, and ability to influence business leaders. Comfortable working and collaborating in a global organization. Work independently, pro-active driving of topics, excellent communication and partnering skills, flexibility in adapting to changing environments. Comfortable in navigating, problem-solving, and making decisions in fast-paced, ambiguous, and changing environments. Demonstrated ability to develop strong relationships with others. Demonstrated experience leading organizational and system changes. Demonstrated data analysis skills. Experienced with process management. Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, emails, and memos. Formal training in project management methodologies, including but not limited to a PMP or CAMP.

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