Operations Manager

2 weeks ago

New York, New York, United States Callen-Lorde Community Health Center Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our Behavioral Health Services team at Callen-Lorde Community Health Center. As a key member of our leadership team, you will play a critical role in ensuring the seamless delivery of high-quality mental health care to our diverse patient population.

The ideal candidate will have a strong background in operations management, with experience in managing daily operations, developing and implementing process monitoring systems, and ensuring compliance with regulatory requirements. You will work closely with our clinical teams to optimize patient access, streamline workflows, and maintain high-quality care standards.

Key Responsibilities:

  • Oversee daily operations of Behavioral Health Services across multiple locations
  • Collaborate with leadership teams to integrate and improve service delivery
  • Manage patient access, visit volume, and benchmark standards
  • Develop and implement process monitoring systems and actionable data reports
  • Facilitate interdepartmental communication and address patient concerns
  • Support clinical initiatives and internal referral processes
  • Participate in hiring, training, and supervising staff
  • Ensure compliance with regulatory requirements and quality standards

Qualifications:

  • Bachelor's Degree required in a related field. Master of Social Work (MSW) preferred
  • Three years managerial experience in a mental health or healthcare setting preferred, or relevant experience
  • Experience in practice management in a healthcare setting
  • Knowledge of compliance regulations for Article 28 and Article 31 clinics
  • Experience working in Article 31 and Article 28 environments strongly desired
  • Experience working with the LGBT community and those living with HIV and/or mental health concerns preferred

Personal Characteristics, Skills, and Abilities:

  • Ability to work with diverse populations
  • Commitment to diversity, equity, and inclusion work, specifically with a focus on creating an anti-racist and anti-oppressive culture and work environment
  • Demonstrated leadership and administrative/organizational skills
  • Excellent interpersonal, written, and oral communication skills
  • Strong Internet, PC, and spreadsheet skills
  • Bilingual (English/Spanish) preferred
  • Commitment to diversity, equity, and inclusion
  • Commitment to the mission of Callen-Lorde

Benefits:

All full-time employees are offered a comprehensive benefits package, including an exceptional low-cost medical plan option, tuition assistance, dental insurance, vision insurance, no-cost life insurance, short- and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403(b) retirement savings plan.

Learn more about our employee benefits at callen-lorde.org/benefits.

About Callen-Lorde

Callen-Lorde Community Health Center is the global leader in LGBTQ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. We are committed to promoting health education and wellness, and advocating for LGBTQ health issues.

Our mission is to provide sensitive, quality health care and related services targeted to New York's lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. We are dedicated to creating an anti-racist and anti-oppressive culture and work environment, and to promoting diversity, equity, and inclusion.

Learn more about us at callen-lorde.org/about.

  • Operations Supervisor

    3 weeks ago

    New York, New York, United States Veo - Operations Careers Full time

    Operations Supervisor - Overnight ShiftVeo is seeking an experienced Operations Supervisor to join our team in an overnight shift role. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet management system, including direct labor and warehouse organization, hand-counting assets, and performing...

  • Senior BESS Project Manager

    1 week ago

    New York, New York, United States Radial Power Operations LLC Full time

    Job OverviewRadial Power Operations LLC is seeking a highly skilled Senior BESS Developer to lead the development and construction of distributed Battery Energy Storage Systems (BESS) projects in New York City. The ideal candidate will possess deep expertise in the technical, regulatory, and economic aspects of BESS, with a focus on grid interconnection,...

  • Operations Manager

    1 week ago

    New York, New York, United States CRSG Construction & Realty Services Group Full time

    Job Title: Operations AdministratorJob SummaryCRSG Construction & Realty Services Group is seeking an experienced Operations Administrator to oversee and optimize various operational activities within the organization. The ideal candidate will have a strong background in operations management, excellent analytical and problem-solving skills, and the ability...

  • Operations Manager

    2 weeks ago

    New York, New York, United States The New York Times Company Full time

    Operations ManagerThe New York Times Company is seeking an experienced Operations Manager to join our Newsroom Operations team. As an Operations Manager, you will be responsible for overseeing the daily operations of assigned departments, including managing logistics, budgets, and personnel.Key Responsibilities:Manage daily operations of assigned...

  • Operations Manager

    1 month ago

    New York, New York, United States CRSG Construction & Realty Services Group Full time

    Job Title: Operations AdministratorCRSG Construction & Realty Services Group is seeking an experienced Operations Administrator to oversee and optimize various operational activities within the organization.Key Responsibilities:Operations Management: Develop, implement, and monitor operational policies, procedures, and workflows to ensure efficient and...

  • Operations Manager

    1 month ago

    New York, New York, United States Luminary Group Full time

    Job Title: Operations ManagerLuminary Group is seeking an experienced Operations Manager to join their Real World Evidence (RWE) team. The RWE team is dedicated to providing innovative solutions and insights that help healthcare organizations navigate the complexities of the real-world healthcare environment.The Operations Manager will play a key role in...

  • Operations Manager

    5 days ago

    New York, New York, United States Aramark Full time

    Job OverviewAramark is seeking a skilled General Manager to lead our team in delivering exceptional service to our clients. As a key member of our operations team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.Key ResponsibilitiesLead a...

  • Operations Manager

    1 month ago

    New York, New York, United States Spark Foundry Full time

    Job Title: Operations ManagerSpark Foundry is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for collaborating closely with client leadership, finance, and administrative staff to improve and streamline processes, oversee and manage internal/external financials, staffing, reporting, and system...

  • Operations Manager

    2 weeks ago

    New York, New York, United States Aramark Full time

    Job Title: General ManagerAt Aramark, we are seeking a highly skilled and experienced General Manager to lead our team in delivering exceptional service to our clients. As a General Manager, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.Key...

  • Operations Manager

    2 weeks ago

    New York, New York, United States Blueground Full time

    Operations ManagerAt Blueground, we're shaping the future of living, and we're looking for a talented Operations Manager to join our New York City team. As an Operations Manager, you'll play a critical role in implementing, adapting, and continuously improving our business systems and processes in your city. Your primary focus will be on getting our new...

  • Operations Manager

    2 weeks ago

    New York, New York, United States Blueground Full time

    Operations ManagerAt Blueground, we're shaping the future of living, and we're looking for a talented Operations Manager to join our New York City team.The Operations Manager position is a critical role that will drive the implementation, adaptation, and continuous improvement of our business systems and processes in your city.You will be responsible for...

  • Operations Manager

    5 days ago

    New York, New York, United States Aramark Full time

    At Aramark, we are seeking a highly skilled Operations Manager to lead our contracted services team. As a key member of our operations team, you will be responsible for managing client relationships, developing operational plans, and driving employee and customer satisfaction.Key Responsibilities:Manage client relationships and develop operational plans to...

  • Operations Manager

    2 weeks ago

    New York, New York, United States Empass Healthcare Full time

    Job Title: Manager of OperationsEmpass Health is seeking a highly skilled and experienced Manager of Operations to lead our operations center activities. As a key member of our team, you will be responsible for coordinating and leading all operations center activities, including supplies procurement, organization, inventory and property asset management,...

  • Operations Manager

    1 month ago

    New York, New York, United States Blueground Full time

    Operations ManagerAt Blueground, we're shaping the future of living, and we're looking for a talented Operations Manager to join our New York City team. As an Operations Manager, you'll play a critical role in implementing, adapting, and continuously improving our business systems and processes in your city.Key Responsibilities:Coordinate the full...

  • Operations Manager

    1 month ago

    New York, New York, United States Ellen MacArthur Foundation Full time

    Operations ManagerWe are seeking an experienced Operations Manager to join our team in NYC. This is a rare opportunity to utilize your management skills to drive operational efficiency and make a meaningful impact on our global mission.About the RoleThe Ellen MacArthur Foundation is a leading organization in the development and promotion of the circular...

  • Operations Manager

    3 weeks ago

    New York, New York, United States Veolia Full time

    Job SummaryWe are seeking an experienced Operations Manager to join our team at Veolia North America. The successful candidate will be responsible for managing the daily operations of the Brooklyn Navy Yard Cogeneration Plant, ensuring the safe and reliable operation of the plant, and maintaining compliance with environmental regulations.Key...

  • Operations Manager

    4 weeks ago

    New York, New York, United States Natural Resources Defense Council Inc Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at the Natural Resources Defense Council Inc. (NRDC). As an Operations Manager, you will be responsible for overseeing and coordinating the day-to-day operations of our team's processes to ensure effective resource allocation, financial management, and compliance...

  • Operations Manager

    4 weeks ago

    New York, New York, United States NYC Administration for Children's Services Full time

    Job Title: Operations ManagerThe NYC Administration for Children's Services is seeking a highly skilled Operations Manager to oversee the day-to-day management of a secure juvenile detention facility. As a key member of our team, you will be responsible for ensuring the safety and security of residents, staff, and visitors.Key Responsibilities:Manage the...

  • Operations Manager

    4 weeks ago

    New York, New York, United States WHIZZ Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Operations Manager to join our team at WHIZZ. The ideal candidate will have strong task management skills and be able to handle various operational needs across stores and offices.Key ResponsibilitiesTask Management & Coordination: Prioritize and handle tasks with a sense of urgency, ensuring...

  • Operations Manager

    1 month ago

    New York, New York, United States Travel Leaders Group Holdings LLC dba Internova Travel Group Full time

    Job SummaryTravel Leaders Group Holdings LLC dba Internova Travel Group is seeking an experienced Operations Manager to oversee the day-to-day operational functions of the Meetings & Events team. The successful candidate will be responsible for ensuring that all events are executed flawlessly and in alignment with company standards and client...