Assistant Hotel Operations Manager

4 days ago


Duluth, Minnesota, United States Sugarloaf Capital Buford Full time
Job Title: Assistant Hotel General Manager

About the Role:
We are seeking an experienced Assistant Hotel General Manager to join our team at Sugarloaf Capital Buford. As a key member of our management team, you will be responsible for assisting the General Manager in the day-to-day operation of the hotel, ensuring that all standards of guest service are maintained.

Key Responsibilities:
  • Assist the General Manager in overseeing the hotel's daily operations, including managing employees and ensuring guest satisfaction.
  • Facilitate the management of human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention.
  • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed.
  • Compose an annual budget in coordination with department heads and the General Manager, and perform audits throughout the year to ensure profitability.
  • Recommend improvements that will improve the hotel's profitability by analyzing department performance and identifying problem areas.

Requirements:
  • Previous experience in a manager role overseeing a team, preferably in a hospitality role.
  • At least 3 or more years of experience in the hospitality field.
  • Excellent organizational skills, communication skills, and problem-solving skills.
  • Proven customer service experience as a manager; strong guest-focused mentality.
  • A high school diploma or GED; bachelor's degree in hospitality management, or a related field.

About Sugarloaf Capital Buford:
We are a premier employer based in Northeast Atlanta, and your success is our success. We invest in people. Come start your journey into Hospitality with us.

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