Assistant Hotel Operations Manager
4 days ago
About the Role:
We are seeking an experienced Assistant Hotel General Manager to join our team at Sugarloaf Capital Buford. As a key member of our management team, you will be responsible for assisting the General Manager in the day-to-day operation of the hotel, ensuring that all standards of guest service are maintained.
Key Responsibilities:
- Assist the General Manager in overseeing the hotel's daily operations, including managing employees and ensuring guest satisfaction.
- Facilitate the management of human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention.
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed.
- Compose an annual budget in coordination with department heads and the General Manager, and perform audits throughout the year to ensure profitability.
- Recommend improvements that will improve the hotel's profitability by analyzing department performance and identifying problem areas.
Requirements:
- Previous experience in a manager role overseeing a team, preferably in a hospitality role.
- At least 3 or more years of experience in the hospitality field.
- Excellent organizational skills, communication skills, and problem-solving skills.
- Proven customer service experience as a manager; strong guest-focused mentality.
- A high school diploma or GED; bachelor's degree in hospitality management, or a related field.
About Sugarloaf Capital Buford:
We are a premier employer based in Northeast Atlanta, and your success is our success. We invest in people. Come start your journey into Hospitality with us.
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