Customer Service Representative
2 weeks ago
We're a dynamic company, HelpCloud, seeking experienced professionals to join our team as Contact Center Representatives. Our ideal candidate will be responsible for delivering top-notch customer service and resolutions over the phone.
What We Offer- Competitive Pay
- Comprehensive Benefits Package including health, dental, and vision insurance, short- and long-term disability plans, and life insurance
- Accrual-Based Paid Time Off
- Great Work-Life Balance
- A Focus on Company Culture with themed Culture Fridays, quarterly company parties, and more
- Company-Provided Lunch on Fridays
- Snacks Provided in Break Room
- Regular Performance Recognition and Contests
- Great Office Location with a local coffee shop within walking distance
- Customer-Centric Mindset to resolve customer questions and concerns
- Excellent Communication Skills with the ability to listen and respond effectively
- Accurate and Fast Typing with the ability to enter correct data on customer profiles
- Basic Computer Skills with navigation and data entry
- Ability to Deliver Excellent Customer Service through fast and accurate processing of orders and communication
- High School Diploma or Equivalent
- U.S. Citizenship
- 18 Years of Age or Older
- Able to Pass a Background Check
- 1-2 Years of Customer Service Experience
- 1-2 Years of Call Center Experience
- $15/Hour Base Pay
- Additional Opportunity to Make Daily and Weekly SPIFF Bonuses
- Bi-Weekly Pay
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