Customer Service Representative

7 days ago


Lindon, Utah, United States TAMS Solutions Full time

Job Summary:

TAMS Solutions is seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and in-person interactions.

Key Responsibilities:

  • Analyze and respond to customer inquiries in a timely and professional manner.
  • Schedule and organize work orders, track data, and record interactions.
  • Provide support and directions for our website.
  • Improve processes where needed.
  • Help customers purchase and return products, prepare bulk orders, and list products online.
  • Price and restock retail storefront areas.
  • Stay up-to-date on computer technologies.
  • Take on other projects and responsibilities as needed.

Requirements:

  • Retail experience a plus.
  • Working knowledge of computers and office software.
  • Outstanding customer service skills.
  • Detail-oriented.
  • Great communication skills.
  • Background check and drug test required.
  • Great work ethic is a must.

Benefits:

  • 401(k) and 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Flexible schedule.
  • Health insurance.
  • Paid time off.
  • Vision insurance.

Work Environment:

Full-time position with 8 hour shifts and 40 hours per week. Relocation to Lindon, UT 84042 is required before starting work. In-person work location.



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