Restaurant Operations Manager

4 weeks ago


Springfield, Illinois, United States McDonald's Full time
Lead the Experience:

As a General Manager at McDonald's, you'll be responsible for managing all aspects of the restaurant, including food production, guest service, and crew management. You'll lead by example, ensuring that every guest has an exceptional experience.

Plan for Success:

You'll proactively lead and manage all People processes, including recruiting, hiring, onboarding, staffing, performance management, training, and coaching. You'll also plan for and make critical business decisions around inventory, budget, and food ordering/costs.

Be in the Know:

You'll stay up-to-date on restaurant operations, ensuring that food safety measures are set and achieved to McDonald's standards of excellence. You'll also maintain a high level of standard for guest and employee safety.

Take Action First:

You'll oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence. You'll also ensure that every guest has an exceptional experience.

Inspire and Empower:

You'll maintain a positive and inclusive work environment, inspiring and empowering your team to deliver exceptional results. You'll also provide solutions and make decisions in a fast-paced environment.

Be Results-Oriented:

You'll oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence. You'll also ensure that every guest has an exceptional experience.

Requirements:

To be a successful General Manager, you'll need:

HSD or GED preferred;

Passion for helping and serving others (customers and fellow team members);

1+ years' experience leading, motivating, and/or developing others OR US Military Service;

A commitment to excellence and safety in the workplace;

Strong customer service and support focus;

The ability to communicate effectively and anticipate customer needs;

To provide solutions and make decisions in a fast-paced environment.

We Are an Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

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