Medical Customer Support Agent
3 weeks ago
As a Medical Customer Support Agent at AdaptHealth LLC, you will play a critical role in providing support to customers regarding medical equipment and services. This is an excellent opportunity to gain experience in a dynamic healthcare environment while making a positive impact on patients' lives. The ideal candidate will possess strong communication skills, attention to detail, and the ability to navigate multiple online EMR systems.
Responsibilities:
- Respond to customer inquiries regarding medical equipment and services
- Process orders and verify documentation accuracy
- Communicate with customers regarding order status, resolve issues, and provide updates
- Work closely with cross-functional teams to ensure seamless delivery of customer services
Requirements:
- High School Diploma or equivalent
- One (1) year work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management
- Proficient computer skills and knowledge of Microsoft Office
Salary Description:
The estimated salary for this position is $18.00-$22.00 per hour, depending on experience.
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