Medical Customer Support Agent

3 weeks ago


North New Hyde Park, New York, United States AdaptHealth LLC Full time

As a Medical Customer Support Agent at AdaptHealth LLC, you will play a critical role in providing support to customers regarding medical equipment and services. This is an excellent opportunity to gain experience in a dynamic healthcare environment while making a positive impact on patients' lives. The ideal candidate will possess strong communication skills, attention to detail, and the ability to navigate multiple online EMR systems.

Responsibilities:

  • Respond to customer inquiries regarding medical equipment and services
  • Process orders and verify documentation accuracy
  • Communicate with customers regarding order status, resolve issues, and provide updates
  • Work closely with cross-functional teams to ensure seamless delivery of customer services

Requirements:

  • High School Diploma or equivalent
  • One (1) year work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management
  • Proficient computer skills and knowledge of Microsoft Office

Salary Description:

The estimated salary for this position is $18.00-$22.00 per hour, depending on experience.


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