Customer Service Representative

3 weeks ago


Helotes, Texas, United States Kristin Sorensen - State Farm Agent Full time
Job Title: Customer Relations Representative

Are you a customer-focused individual who excels at building strong relationships? Do you have a passion for delivering exceptional service and making a positive impact? If so, we may have the perfect opportunity for you.

Job Summary:

We are seeking a highly motivated and customer-centric Customer Relations Representative to join our team. As a key member of our team, you will be responsible for forging enduring customer relationships, providing exceptional service, and driving business growth through lead generation and marketing efforts.

Key Responsibilities:
  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer:
  • Competitive salary and commission/bonus structure.
  • Opportunities for professional development and career advancement.
  • Abundant opportunities for growth and development within our agency.
  • License reimbursement and paid time off.
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
Why Join Our Team?

At Kristin Sorensen - State Farm Agent, we are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a dynamic team that values customer satisfaction, teamwork, and professional growth. If you are motivated to succeed and can see yourself in this role, we encourage you to apply.



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