Customer Service Representative

2 weeks ago


Helotes, Texas, United States Carlos Miranda - State Farm Agency Full time
Job Summary

Carlos Miranda - State Farm Agency is seeking a highly motivated and bilingual Customer Service Representative / Sales Spanish to join our team. As a key member of our team, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.

Key Responsibilities:

  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Develop and implement sales strategies to meet or exceed sales goals and quotas.
  • Provide exceptional customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

What We Offer:

  • Competitive salary and monthly sales bonus
  • Paid Time Off (personal/sick days)
  • Vacation after first year of employment
  • Valuable experience and growth opportunities

Requirements:

  • Insurance sales experience and/or Property & Casualty and L/H licenses preferred
  • Excellent communication skills - written, verbal, and listening
  • Bilingual English/Spanish preferred
  • Self-motivated and able to multi-task
  • Ability to effectively relate to customers

This is an exciting opportunity to join a dynamic team and contribute to the success of our agency. If you are motivated to succeed and have a passion for customer service and sales, please submit your resume for consideration.



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