Customer Experience Ambassador for Kristin Sorensen

2 weeks ago


Helotes, Texas, United States Kristin Sorensen - State Farm Agent Full time
Company Overview: As a leading insurance and financial services agency, Kristin Sorensen - State Farm Agent is dedicated to providing exceptional customer experiences and promoting premier products. Our team is passionate about building lasting relationships with clients and delivering tailored solutions to meet their diverse needs.

Salary: The estimated salary for this role is $40,000 - $60,000 per year, depending on experience and performance. This compensation package includes hourly pay plus commission/bonus opportunities, ensuring that our agents are motivated to drive business growth and exceed customer expectations.

Job Description: As a Customer Experience Ambassador, you will be the face of our agency, responsible for forging enduring customer relationships and proactively following up to ensure continued satisfaction. You will employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Your primary objective will be to drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Required Skills and Qualifications: To succeed in this role, you must have a genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening - are essential. You must also possess a people-centric mindset with a keen eye for detail, as well as proactive problem-solving abilities to ensure swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently is also necessary, as is a collaborative spirit that thrives in a dynamic team environment.

Benefits: As a valued member of our team, you will receive a range of benefits, including simple IRA, paid time off, flexible hours, professional development opportunities, and abundant chances for career advancement within our agency. You will also be reimbursed for licenses and enjoy a supportive, dynamic work environment that fosters growth and success.

Other Opportunities: Our agency offers a range of opportunities for professional development, including training, mentorship, and networking events. We are committed to helping our agents succeed and grow within our organization, and we offer a competitive compensation package to reflect our commitment to their success.

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