Ecommerce Operations Supervisor

3 days ago


Allentown, Pennsylvania, United States Walmart Full time
Job Summary

We are seeking an experienced Ecommerce Operations Supervisor to join our team at Walmart. In this role, you will be responsible for overseeing the operations of our ecommerce programs, including Club Pick Up, Ship From Club, and other related initiatives.

Key Responsibilities
  • Supervise associates supporting ecommerce programs, providing training and resources to meet store associate needs
  • Assign duties, provide feedback, communicate goals, and ensure associate coverage at the ecommerce pick-up location
  • Execute the Sam's Club Pickup plan and processes, updating Club operations with key performance indicators and auditing customer orders to ensure they are fulfilled correctly
  • Support projects to improve CPU efficiencies in the club, leveraging key performance indicators and leadership insight to resolve operational gaps
  • Provide member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, and promoting the company's products and services
Requirements
  • Must be 18 years of age or older
  • Preferred qualifications include experience in ecommerce operations, leadership, and customer service
What We Offer

As an Ecommerce Operations Supervisor at Walmart, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our ecommerce programs. We offer competitive pay, performance-based bonus awards, and other great benefits, including health benefits, financial benefits, and paid time off benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please apply today



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