Retail Customer Service Representative

1 month ago


United, United States DICK'S SPORTING GOODS INC Full time

At DICK'S Sporting Goods, we're committed to creating an exceptional shopping experience for our customers. As a Customer Service Specialist, you'll play a critical role in delivering outstanding customer service by providing personalized support, product knowledge, and a positive attitude.

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to ensure a seamless shopping experience for customers.
  • Assist with visual merchandising, inventory management, and other tasks as needed to maintain a well-organized store environment.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Contribute to a positive and inclusive store culture by promoting teamwork, respect, and open communication.
Key Qualifications:
  • Previous retail sales or customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy and holidays.


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