Retail Customer Service Representative
1 month ago
At DICK'S Sporting Goods, we're committed to creating an exceptional shopping experience for our customers. As a Customer Service Specialist, you'll play a critical role in delivering outstanding customer service by providing personalized support, product knowledge, and a positive attitude.
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Work collaboratively with the sales team to ensure a seamless shopping experience for customers.
- Assist with visual merchandising, inventory management, and other tasks as needed to maintain a well-organized store environment.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Contribute to a positive and inclusive store culture by promoting teamwork, respect, and open communication.
- Previous retail sales or customer service experience preferred.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy and holidays.
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Retail Customer Service Representative
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