Showroom Customer Service Representative

7 months ago

United, United States CareerBuilder Full time

Job Type

Full-time

Description

JOB SUMMARY

Support customer satisfaction, growth, profitability, and other performance objectives of the branch office through coordination and maintenance of all inside selling and office procedures. Ensure all policies and procedures in accordance with the Gunton selling process are handled in a timely manner. Accurate follow-up on all customer requests, quotes, orders, and inquiries. Work in conjunction with Sales Representatives to ensure that the branch office achieves performance goals in customer satisfaction, quotes, bookings, cost containment, and margin (discounting).

RESPONSIBILITIES

Engage with customers in the Showroom and over the phone.
Convert In-Store, Phone-In, or Website contacts into appointments for the appropriate segment outside sales representative.
Manage the accurate and timely input of information into our customer account management software.
Develop extensive product knowledge, process knowledge, and the ability to navigate the Pella quoting system.
Convert customer requests into quotes through the Pella quoting system into accurate proposals/contracts.
Communicate customer product service needs to the customer service team in a timely manner.
Assist in the training and development of new employees.
Participate in promotional events for prospects and customers with the goal of increasing sales.
Manage mailings, filing, software updates, office supplies, and promotional literature inventories.
Proactively supports all business segments within the Showroom.
Responsible for promoting and generating Google reviews.
Make calls to facilitate appointments for all outside Representatives in Showroom.
Manage Showroom housekeeping activities to maintain a clean, professional, presentable office environment.
Always exhibit the highest standard of personal ethics and adhere to all Gunton Corporation policies.
Perform additional responsibilities assigned by your manager.
REPORTING RELATIONSHIP

Reports to the Inside Sales Manager.

MINIMUM QUALIFICATIONS

High School diploma or equivalent.
Ability to work at the Showroom location Monday through Friday, 9:00am - 5:00pm, and a rotating Saturday schedule.
PREFERRED QUALIFICATIONS

Previous experience in a retail environment.
College degree is a plus.

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Salary Description

$19-$21 per hour based on experience

  • Showroom Salesperson

    2 months ago

    Williston, VT, United States Hajoca Corporation Full time

    Showroom Salesperson The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Blodgett Supply, 100 Ave D, Williston, Vermont, United States of America Req #6563 Friday, November 8, 2024 Hajoca Corporation is one of the country's largest privately-held wholesale distributors of...

  • Showroom Salesperson

    3 weeks ago

    Williston, VT, United States Hajoca Corporation Full time

    Showroom Salesperson Blodgett Supply, 100 Ave D, Williston, Vermont, United States of America Req #6563 Friday, November 8, 2024 Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of...

  • Showroom Director

    4 weeks ago

    Aventura, FL, United States Mayors Full time

    Job Objective Reporting to the Vice President of Watches of Switzerland, the Showroom Director acts as a focal point within the business. The pace is fast moving and dynamic and you must ensure the showrooms delivery of exceptional client experience whilst achieving company objectives by planning and executing the showroom business plan; making clear the...

  • Showroom Director

    4 weeks ago

    Aventura, FL, United States The Watches of Switzerland Group Full time

    Reporting to the Vice President of Watches of Switzerland, the Showroom Director acts as a focal point within the business. The pace is fast moving and dynamic and you must ensure the showroom's delivery of exceptional client experience whilst achieving company objectives by planning and executing the showroom business plan; making clear the objectives and...

  • Showroom Salesperson

    4 weeks ago

    Dallas, TX, United States Hajoca Corporation Full time

    Showroom Salesperson Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Dallas, TX, USA Req #7307 Tuesday, December 10, 2024 Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded...

  • Sales Coordinator/Showroom Manager

    2 days ago

    New York, NY, United States Milliken & Company Full time

    Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thatenhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications...

  • Showroom Team Lead

    4 weeks ago

    Dedham, MA, United States Indochino Full time

    Compensation range: $20 to $22 an hour ABOUT THE ROLE: Indochino is always on the hunt for talented retail professionals to join our team! Currently, we are looking for a full-time Team Lead to join our Dedham Showroom. As theShowroom Team Lead, you will be an expert on Indochino style, design, quality, and service. You will provide mentorship to the...

  • Customer Service Representative

    3 weeks ago

    United, United States Applegreen US Full time

    **Job Summary:** We are seeking a motivated and friendly Customer Service Representative to join our team at Applegreen USA.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service. As a Customer Service Representative, you will be responsible for providing a positive...

  • Customer Service Representative

    2 weeks ago

    United, United States First Commonwealth Bank Full time

    About the JobWe are seeking a highly motivated Customer Service Representative to join our team at First Commonwealth Bank. As a key member of our engagement center, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesHandle incoming service calls from clients, including inquiries about their current...

  • Customer Service Representative

    4 weeks ago

    Harrisonville, MO, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! If your skills, experience, and qualifications match those in this job overview, do not delay your application. The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are...

  • Customer Service Representative

    4 weeks ago

    Kansas City, MO, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. This position will be located at Store 3253, 4331 N Chouteau Trafficway, Kansas City, MO 64117. This Customer Service...

  • Customer Service Representative

    7 days ago

    CASTLETON, NY, United States Pilot Company Full time

    Overview: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our Pilot Company team. As a Customer Service Representative, you will be the face of our company, providing fast, friendly, and clean service to our guests. Your responsibilities will include operating cash registers, maintaining inventory, and ensuring the...

  • Customer Service Representative

    4 months ago

    Manchester, NH, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    2 months ago

    Olathe, KS, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    4 months ago

    Hannibal, MO, United States LoanMax Title Loans Full time

    Mid-American Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary....

  • Customer Service Representative

    4 months ago

    Kansas City, KS, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    4 months ago

    New Castle, DE, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    3 months ago

    Kansas City, KS, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    4 weeks ago

    Bristol, TN, United States Advanced Call Center Technologies Full time

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our teams in Bristol, TN! Various shifts are open with flexible scheduling! ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do! In this role you will be the voice...

  • Customer Service Representative

    2 days ago

    Nashville, TN, United States Workwear Outfitters Full time

    Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...