Solution Architect

6 days ago

Chicago, Illinois, United States Nitel Full time
About Nitel

Nitel is a leading Managed Service Provider specializing in secure, flexible Network-as-a-Service (NaaS). Our software-driven approach empowers businesses with cutting-edge network architectures, optimizing performance and security.

Job Summary

We are seeking a highly skilled Solution Architect to join our Technology Solutions team. As a key member of our pre-sales team, you will collaborate with internal teams, partners, and customers to deliver tailored solutions for our enterprise and wholesale clients.

Key Responsibilities
  • Connect technology with measurable business value during pre-sales activities, focusing on driving the technical aspects of the sales process, including risk assessment and trade-off analysis.
  • Think long-term about business, product, and technical outcomes during pre-sales presentations, technical discussions, and requirements gathering to design effective customer solutions.
  • Assist and support our sales teams through presentations, demos, RFPs, and function as a technical liaison with Engineering.
  • Interface via channel community with prospective or current customers to determine technical requirements and expectations.
  • Create detailed designs of proposed solutions; solid working knowledge of Visio required.
  • Assist in the development of formal sales plans and proposals for sales opportunities.
  • Maintain current knowledge of, and consistently communicate, the Nitel brand and company specifics, competitive customer solutions, as well as product strengths and weaknesses.
  • Participate in strategic meetings with cross-functional members to identify issues, client requirements, processes, and timelines of final products to be delivered to clients.
  • Provide solution and technology training to sales teams and channel partners.
Requirements
  • Bachelor's Degree or equivalent experience.
  • Minimum three years of experience in a Solution Architect or Sales Engineering role.
  • Minimum three years of experience with SD-WAN technologies. VeloCloud, Versa, Fortinet & Netskope platform experience a plus.
  • Minimum three years of experience with Firewall technologies. Fortinet & Palo Alto Networks platform experience a plus.
  • Knowledge of security infrastructure, XDR, ZTNA, SIEM and threat protection/intelligence solutions.
  • Professional-level network experience of TCP/IP, Ethernet, Dynamic Routing Protocols (BGP, OSPF), MPLS, SD-WAN, Cloud Networking.
  • Knowledge of network management, datacenters, LAN/WAN, structured cabling, enterprise data network infrastructure.
  • Business development and sales process knowledge.
  • Excellent written and verbal communication to include excellent presentation skills with solid working knowledge of PowerPoint.
Nitel Values
  • Put Customers First.
  • Think as an Owner.
  • Win as a Team.
  • Act with Integrity.
  • Be Better Every Day.

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