Logistics Operations Associate

3 weeks ago


Wilmington, Massachusetts, United States CRG Corporation Full time

About CRG Corporation: Our company sets the standard for forward-thinking logistics solutions, delivering exceptional value to our customers. We support e-commerce fulfillment, warehousing and distribution, as well as transportation management.

With an annual revenue of $9B, we've achieved success by focusing on clear long-term goals and fostering a culture built around collaboration, innovation, and sustainable growth.

This role is part of our Wilmington, MA location, offering a 5+ month contract opportunity with a competitive hourly rate of $19. The schedule includes working from 7am-3:30pm, Wednesday - Sunday, with days off on Monday and Tuesday.

The primary responsibilities include:

  • Assisting customers and business partners via phone and email with questions and concerns
  • Handling customer complaints professionally and resolving issues in a timely manner
  • Maintaining accurate records and data entry tasks in our systems
  • Scanning haul-away pods and verifying necessary postage
  • Processing changes or cancellations to delivery orders

We are looking for candidates with a strong foundation in customer service, preferably with 1 year of experience in a call center environment. Additionally, you should be computer savvy with proficiency in Microsoft Office programs (Word, Excel, PowerPoint) and bilingual in Spanish.



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