Lead Dental Operations Coordinator

3 weeks ago


Attleboro, Massachusetts, United States PDS Health Full time

At PDS Health, we're on a mission to revolutionize the dental industry with exceptional patient care and unparalleled team member experiences. We're seeking a highly skilled and motivated individual to join our team as a Lead Dental Operations Coordinator.

About the Role

The Lead Dental Operations Coordinator will play a vital role in driving our dental offices towards success by overseeing day-to-day operations, ensuring seamless patient experiences, and empowering team members to excel in their roles. This is an ideal opportunity for someone who thrives in a fast-paced environment, is passionate about delivering exceptional patient care, and is dedicated to fostering a positive team culture.

Key Responsibilities

  • Operational Excellence: Oversee the efficient management of dental office operations, ensuring seamless delivery of patient care and services.
  • Team Development: Empower and support team members in their roles, providing guidance, coaching, and mentoring to drive growth and development.
  • Patient Experience: Foster a positive and welcoming patient experience, ensuring that every patient feels valued and cared for.
  • Communication: Maintain open and transparent communication with team members, patients, and stakeholders, ensuring that everyone is informed and aligned with office goals and objectives.
  • Quality Assurance: Monitor and improve office processes, ensuring that we maintain the highest standards of quality and patient care.
  • Compliance: Ensure that all office operations and procedures are in compliance with regulatory requirements and company policies.

Requirements

  • Education: High school diploma or equivalent required; associate degree or bachelor's degree preferred.
  • Experience: Minimum 5 years of experience in operational management, preferably in the healthcare or dental industry.
  • Certifications/Licenses: Valid driver's license and reliable transportation required; in lieu of a driver's license, reliable alternate transportation is acceptable.
  • Skills: Proven ability to lead and manage teams, excellent communication and interpersonal skills, ability to multitask and prioritize tasks, and strong problem-solving and analytical skills.

Salary Information

The estimated salary for this role is $28.00-$39.00 per hour, based on industry standards and the level of experience required.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition reimbursement
  • 401(k) plan
  • Paid time to volunteer in the local community

About PDS Health

PDS Health is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We celebrate individuality and are united in our mission to deliver exceptional patient care and experiences.



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