Team Associate

7 days ago


Hastings, Michigan, United States Crown Ventures Inc. Full time
Job Overview

Crown Ventures Inc. is seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will play a vital role in providing exceptional guest service and support while working closely with our Restaurant Managers and other Team Members to maintain operational standards and procedures.

Key Responsibilities:

  • Deliver outstanding customer service by greeting guests with a smile, receiving orders, processing payments, and responding to customer issues in a professional and polite manner.
  • Operate cash registers or point of sale devices, as needed, and utilize value-added suggestive-selling techniques to generate additional sales opportunities.
  • Verify the accuracy of guests' orders and prepare and package food and drink products to meet our high standards.
  • Clean kitchen areas, counters, food preparation areas, and utensils to maintain a clean and safe environment.
  • Participate in maintaining health and safety standards in work areas and unload and stock inventory items as needed.
  • Perform duties at multiple workstations, including the front counter, Drive-Thru, and prep boards, and work to resolve issues that may arise in the restaurant.
  • Communicate effectively with customers, peers, and managers in a positive and professional manner.

Requirements:

  • Must be at least sixteen (16) years of age.
  • Willing to accomplish all restaurant tasks and comfortable working in a fast-paced environment.
  • Ability to interact productively with co-workers and function well in a team environment.
  • Ability to resolve consumer issues with tact and professionalism.

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