Sales Representative for Automotive Industry

4 days ago


West Springfield, Massachusetts, United States Balise Motor Sales Full time
Job Description
In this exciting role as an Automotive Sales Consultant, you will have the opportunity to work closely with customers to understand their needs and preferences. You will be responsible for presenting brand-specific knowledge on new and pre-owned vehicles, as well as assisting customers in making informed buying decisions. Our team is committed to creating a welcoming atmosphere where customers feel valued and appreciated. We strive to build long-lasting relationships with our customers and ensure their complete satisfaction with their vehicle purchases.

About the Role
* Meet with customers to understand their needs and preferences
* Present brand-specific knowledge on new and pre-owned vehicles
* Assist customers in making informed buying decisions
* Gather customer contact and interest information from new customers and accurately enter it into the CRM system
* Maintain rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads from various sources
* Present products to customers by demonstrating knowledge of characteristics, capabilities, features, warranties, and services
* Continuously build knowledge of new and updated product information
* Offer and accompany customers on demonstration rides
* Schedule and maintain your own calendar for customer appointments and/or follow-ups
* Attend and actively participate in daily sales/training meetings to assist in reaching individual and department goals
* Maintain appearance and cleanliness of our inventory on the display lots and showrooms
* Qualify buyers by understanding their requirements and interests
* Closes sales by overcoming objections; asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collects payment, delivers vehicle if applicable

Requirements
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Basic computer skills
* Time management and organizational skills
* Ability to solve basic math calculations
* Excellent customer service skills

Preferred Qualifications
* Previous sales experience preferred but not required
* Knowledge of the automotive industry a plus


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