Automotive Sales Consultant Expert

4 days ago

West Springfield, Massachusetts, United States Balise Motor Sales Full time
Job Overview
At Balise Motor Sales, we are committed to providing our customers with an exceptional purchasing experience. As an Automotive Sales Consultant, you will play a vital role in achieving this goal. This is a fantastic opportunity to join our team and start a rewarding career in the automotive industry.

About the Role
This position involves working closely with customers to understand their needs and preferences. You will be responsible for presenting brand-specific knowledge on new and pre-owned vehicles, as well as assisting customers in making informed buying decisions. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you have a passion for cars and enjoy interacting with people, this could be the perfect opportunity for you to shine.

Main Responsibilities
* Greet customers in a prompt, friendly, and professional manner
* Gather customer contact and interest information from new customers and accurately enter it into the CRM system
* Maintain rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads from various sources
* Present products to customers by demonstrating knowledge of characteristics, capabilities, features, warranties, and services
* Continuously build knowledge of new and updated product information
* Offer and accompany customers on demonstration rides
* Schedule and maintain your own calendar for customer appointments and/or follow-ups
* Attend and actively participate in daily sales/training meetings to assist in reaching individual and department goals
* Maintain appearance and cleanliness of our inventory on the display lots and showrooms
* Qualify buyers by understanding their requirements and interests
* Closes sales by overcoming objections; asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collects payment, delivers vehicle if applicable

Benefits
* Competitive compensation package
* Structured training programs for advancement
* Opportunities for career growth and development
* Comprehensive benefits package including health, dental, life, and disability insurance, 401(k) with company match, flexible spending accounts, paid time-off, and employee discounts on service, parts, and vehicles.

Requirements
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Basic computer skills
* Time management and organizational skills
* Ability to solve basic math calculations
* Excellent customer service skills

Preferred Qualifications
* Previous sales experience preferred but not required
* Knowledge of the automotive industry a plus

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