Current jobs related to Guest Services Representative - New York, New York - Essex Hotel Management

  • Guest Service Representative

    6 days ago

    New York, New York, United States The John Gore Organization, Inc. Full time

    The John Gore Organization, Inc. is a leading presenter, distributor, and marketer of Broadway theatre worldwide. Our team is dedicated to providing exceptional service to our guests, and we are seeking a skilled Guest Service Representative to join our team.Job SummaryThe Guest Service Representative will be responsible for handling day-to-day sales and...

  • Guest Services Representative

    2 months ago

    New York, New York, United States Le Meridien Central Park Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Le Meridien Central Park. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and...

  • Guest Service Representative

    4 weeks ago

    New York, New York, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott Hotels. As a Guest Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests,...

  • Guest Service Representative

    1 month ago

    New York, New York, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room...

  • Guest Services Representative

    2 weeks ago

    New York, New York, United States James NoMad NYC Full time

    Job SummaryThe Guest Services Representative is responsible for providing exceptional service to all guests during their stay at The James New York - NoMad. This includes greeting guests, answering questions, and resolving any issues that may arise.Key ResponsibilitiesProvide warm and welcoming service to all guestsAnswer questions and provide information...

  • Guest Services Representative

    2 months ago

    New York, New York, United States Holiday Inn Express Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Holiday Inn Express. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Services: Provide prompt and courteous...

  • Guest Service Representative

    1 month ago

    New York, New York, United States Marriott Hotels & Resorts Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Guest Service Representative/Front Desk Agent to join our team at Marriott Hotels & Resorts.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, ensuring a smooth and efficient process.Process room reservations, requests, changes, and cancellations, while maintaining...

  • Guest Services Representative

    2 months ago

    New York, New York, United States Le Meridien Central Park Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Le Meridien Central Park. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and...

  • Guest Service Representative

    1 month ago

    New York, New York, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at The Ritz-Carlton New York NoMad. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...

  • Guest Service Representative

    1 month ago

    New York, New York, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...

  • Guest Services Representative

    2 weeks ago

    New York, New York, United States Kirkland & Ellis Full time

    About Kirkland & EllisKirkland & Ellis is a leading law firm that values collaboration, talent empowerment, service, inclusion, respect, and gratitude. Our team is united in our ambition to move forward and achieve excellence. We are seeking a Guest Services Representative to join our team and enhance our brand representation.Key ResponsibilitiesProvide...

  • Guest Services Representative

    4 weeks ago

    New York, New York, United States Ropes & Gray Full time

    About Ropes & GrayRopes & Gray is a leading global law firm with a strong presence in major business centers around the world. With a team of over 2,500 lawyers and professionals, the firm provides a wide range of services to clients in various industries.Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join...

  • Guest Services Representative

    3 weeks ago

    New York, New York, United States The Algonquin Hotel Times Square Full time

    Job Title: Guest Services AgentJoin The Algonquin Hotel Times Square team as a Guest Services Agent and provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide attentive and courteous service to all guests during...

  • Guest Services Representative

    2 weeks ago

    New York, New York, United States James NoMad NYC Full time

    Job Title: Guest Services AgentJoin the James NoMad NYC team as a Guest Services Agent and provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide warm and welcoming service to all guests, ensuring a positive first...

  • Guest Service Representative

    1 month ago

    New York, New York, United States Hersha Hospitality Management Full time

    Job SummaryWe are seeking a Guest Service Agent/Night Auditor to join our team at Hersha Hospitality Management. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesGreet and register guests in a friendly and courteous manner, adhering to...

  • Guest Service Representative

    4 weeks ago

    New York, New York, United States Fairfield Inn & Suites by Marriott New York ManhattanDowntown East Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister and assign guests to...

  • Guest Service Representative

    4 weeks ago

    New York, New York, United States Fairfield Inn & Suites by Marriott New York ManhattanDowntown East Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister and assign guests to...

  • Guest Service Representative

    4 weeks ago

    New York, New York, United States TownePlace Suites by Marriott Full time

    Guest Service AgentAt TownePlace Suites by Marriott, we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide prompt and courteous service to guests,...

  • Guest Service Representative

    4 weeks ago

    New York, New York, United States Caesars Entertainment Full time

    Guest Service Agent Role at Caesars EntertainmentWe are seeking a skilled Guest Service Agent to join our team at Caesars Atlantic City. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register guests and secure paymentIssue room keys and related materialsCreate...

  • Guest Service Representative

    2 weeks ago

    New York, New York, United States Innside New York Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Innside New York. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to all guests, ensuring their...

Guest Services Representative

2 months ago

New York, New York, United States Essex Hotel Management Full time

Location: Webster, NY, USA

Compensation: $15.00 per hour

Employment Type: Full Time

Benefits: Paid Time Off, Health, Medical, Dental, Go Hilton Travel Benefits

Position Overview: Essex Hotel Management is seeking a motivated and enthusiastic Front Desk Agent for the Hampton Inn by Hilton in Webster, NY. In this role, you will play a crucial part in delivering exceptional guest experiences while contributing to the hotel's financial success.

Key Responsibilities:

  1. Welcome guests and manage the registration process, which includes inputting and retrieving information from the system, confirming guest details and room rates, selecting accommodations, and coding electronic keys.
  2. Assist guests during check-out, ensuring accurate billing of rooms and services, processing payments through various methods, and handling currency conversions.
  3. Possess a comprehensive understanding of hotel offerings, including room types, rates, packages, and local attractions, to effectively address guest inquiries.
  4. Utilize upselling techniques to enhance guest experiences and maximize occupancy rates.
  5. Respond promptly to guest requests and resolve any issues in a friendly and efficient manner.
  6. Handle guest complaints with professionalism, conducting necessary research to find satisfactory solutions.
  7. Manage communication by receiving, inputting, and relaying messages to guests.
  8. Collaborate effectively with team members to create a positive work environment.
  9. Exhibit attention to detail and strong computer proficiency.
  10. Be flexible with scheduling, including availability on weekends and holidays.
  11. Demonstrate excellent communication skills.

Preferred Qualifications: Previous experience in the hospitality industry is advantageous.

At Essex Hotel Management, we are committed to fostering a diverse and inclusive workplace. Our values emphasize dedication, responsiveness, integrity, and engagement, ensuring a supportive environment for all team members.