Retail Sales Lead

3 days ago


Wrentham, Massachusetts, United States Le Creuset Group Full time
Key Holder - Retail Sales Lead

As a critical member of our leadership team, you will support the store in delivering excellence in sales, service, and operations. Your primary role is to drive business results by maximizing daily sales plans and productivity goals, improving KPIs through active coaching on the sales floor.

Leadership:

  • Drives business results by maximizing daily sales plans and productivity goals.
  • Demonstrates a personal track record of success in sales/KPI goal achievement.
  • Builds effective partnerships with team, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.

Sales and Service:

  • Role models company selling expectations and actively works to foster customer loyalty through proactive clienteling.
  • Promotes engaging customer experiences by sharing expertise on cooking, baking, or entertaining.
  • Utilizes training tools and resources to educate self/team on product, improve selling skills, and achieve business goals.

Operations:

  • Perform basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties.
  • Maintains visual standards, store merchandising practices, and inventory control activities.
  • Follows plans/directions/schedules and acts with a sense of urgency to meet the changing priorities, store needs, and demands of the business.

Requirements:

  • Minimum one-year supervisor experience.
  • Ability to be mobile on the sales floor for extended periods of time.
  • Ability to lift and mobilize medium to large items, up to 25 lbs.
  • Flexibility in scheduling to the needs of the business, including weeknights, weekends, and holidays.

About Le Creuset:

Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work, and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration.

Perks:

  • Tremendous growth opportunities: Growth = Joy and we are all about encouraging both.
  • Work/life balance: No need to show off your juggling skills, we offer the flexibility and resources to balance both.

Equal Opportunity Employer:

Le Creuset of America is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, sex (including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.


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