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Retail Sales Supervisor

2 months ago

Wrentham, Massachusetts, United States Lindt & Sprungli Full time
Job Description

Position Purpose: Are you passionate about delivering exceptional customer experiences and driving sales growth? As a Shift Supervisor at Lindt & Sprungli, you will play a key role in creating a positive and engaging in-store experience for our customers.

About Us: With over 65 wholly-owned Lindt Chocolate Shops in the U.S., our retail teams are integral to delivering legendary service and a premium experience to our customers.

Key Responsibilities:

  • Sales: Ensure the store meets or exceeds weekly, monthly, and annual sales plans, and consistently contributes to the district's achievement of sales goals.
  • Staff Development: Support Store Manager with training sales staff in accordance with Lindt & Sprungli guidelines and standards to ensure a knowledgeable, friendly, and well-trained staff.
  • Operational Controls: Ensure the store meets or exceeds company standards for operational controls and compliance, including inventory control, cash management, and quality assurance.

Requirements:

  • Position Qualifications: Proven sales background, ability to take direction and effectively delegate and execute through others, basic math and/or accounting skills.
  • Experience: Prior retail experience, preferably in a specialty retail environment.
  • Education: High School Graduate or equivalent.

Additional Requirements: Must be available to work nights, weekends, and holidays. Lindt & Sprungli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or veteran status.