SUD Case Manager

2 weeks ago


Whiteville, Tennessee, United States Volunteers of America Chesapeake and Carolinas Full time
Job Title: SUD Case Manager

Volunteers of America Chesapeake and Carolinas is seeking a highly motivated and compassionate SUD Case Manager to join our team. As a SUD Case Manager, you will serve as the initial point of contact for referrals and access to resources and prevention services for individuals with Substance Use Disorder (SUD).

Responsibilities:
  • Serve as the initial point of contact for referrals and access to resources and treatment for individuals with SUD.
  • Provide individualized case management services to clients, including assessment, goal-setting, and ongoing support.
  • Coordinate and facilitate referrals to services for therapy, groups, medication management, Medication-Assisted Treatment (MAT), and other Social Determinants of Health (SDOH) as needed.
  • Organize individual and small psychoeducation groups, both in-person and virtual, tailored to specific target audiences such as pregnant and parenting women, veterans, LGBTQ+ individuals, and youth.
  • Utilize Motivational Interviewing techniques to support clients in their recovery journey and prevent relapse.
  • Conduct screenings and assessments, such as the Patient Health Questionnaire-9 (PHQ-9) and the Columbia-Suicide Severity Rating Scale (C-SSRS), as needed to provide appropriate referrals and support.
  • Maintain accurate and up-to-date client records, including progress notes and treatment plans.
  • Collaborate with internal and external stakeholders, including community organizations and treatment providers, to ensure comprehensive care for clients.
  • Maintain CPR/First Aid Certification and respond effectively in crisis situations.
Qualifications:
  • Must have a Bachelor's degree in a Human Services related field.
  • CSAC certification is preferred.
  • A minimum of one year of experience in case management, preferably in SUD, is required.
  • Experience working with diverse populations, including youth, LGBTQ+ individuals, pregnant women, military/veterans, and individuals in recovery.
  • Lived experience in recovery from substance use disorder is a plus.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to use independent judgment and address conflicts to find resolutions.
  • Bilingual proficiency is a plus but not required.
  • Experience in Motivational Interviewing techniques is preferred.
  • CPR/First Aid Certification must be acquired and maintained once employed.

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