Clinical Case Manager
2 weeks ago
Join a dynamic team of professionals dedicated to providing exceptional care to individuals experiencing homelessness and complex trauma.
Job Summary:The Clinical Case Manager - Intensive Services will work with a diverse and marginalized client caseload to provide intensive field-based case management and clinical services. This role requires a strong understanding of trauma-informed care and harm reduction approaches, as well as the ability to work collaboratively with clients and other stakeholders to achieve positive outcomes.
Key Responsibilities:- Assess mental health service needs of clients and provide therapeutic services or link to appropriate entities
- Provide crisis intervention and safety assessments to clients on caseload
- Link clients with appropriate medical, mental health, substance abuse, and vocational resources
- Assist clients in obtaining all benefits to which they are entitled
- Develop and maintain a complete, accurate, and current client file with all required documents and data in agency records and electronic databases
- Document all client contacts in PIP format (Purpose, Intervention, Plan) and in accordance with Housing Department productivity expectations
- Transport clients in your vehicle to various agencies and healthcare providers in the greater Los Angeles area to increase community support services and community reintegration
- MSW, MFT or LPC who is BBS eligible (supervision hours are available for this position)
- Registered with the board of behavioral sciences or ability to do so within the first 2 months of employment
- Demonstrated knowledge of clinical case management
- At least one year of experience working with clients experiencing homelessness and with mental illness, chronic health issues, and substance use disorders
- Knowledge of community resources
- Able to work in a high-tolerance, harm reduction model with individuals who have multiple barriers
- Strong clinical, team-building, charting, and non-violent crisis intervention skills
- Computer literate; able to effectively use a computerized database for client file management, with necessary skills in Microsoft Word, Outlook, and Excel programs
- Detail-oriented with strong time management, organizational, written, verbal, critical thinking and interpersonal skills
- Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
- Able to transport clients in your vehicle
This role requires a combination of field and office environment, with regular travel to different local sites. The successful candidate will be able to work in a busy and loud environment, and will be exposed to elements like cold, heat, dust, noise and odor.
Responsibilities Common To All Agency Employees:- Maintain a safe work environment and confidentiality at all times
- Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
- Organize and prioritize multiple activities to meet all external and internal deadlines
- Maintain professional demeanor that reflects positively on the agency
- Demonstrate respect and courtesy toward others
- Able to thrive in a work environment emphasizing teamwork and collaboration
- Respond promptly in all aspects of communication
- Work with minimum supervision
- Perform other duties as assigned
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Monday to Friday
Education:Masters (Required)
Experience:Case Managment: 1 year (Required)
License/Certification:registration with CA BSS/ eligible &/or willing to register (Required)
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
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