Clinical Case Manager
1 week ago
About the Role
The People Concern is seeking a skilled Clinical Case Manager to join our team. As a Clinical Case Manager, you will work closely with our interdisciplinary team to provide comprehensive care to homeless individuals with medical conditions.
Key Responsibilities
- Utilize a harm reduction model to provide health services to homeless individuals with acute and chronic medical conditions.
- Provide medical screenings, assessments, and insurance verification to ensure clients receive the appropriate level of care.
- Coordinate with primary care providers to ensure clients' medical needs are met.
- Work directly with the RN Care Coordinator to provide whole-person care and coordinate medical services.
- Coordinate and plan clients' medical appointments to ensure their understanding and advocate for their needs.
- Provide health education to clients by facilitating groups or health workshops.
- Promote client independence by establishing SMART goals and teaching clients to understand their insurance and self-care skills.
- Assist in resolving client care issues and needs by utilizing multidisciplinary team strategies.
- Document actions, irregularities, and continuing needs in a timely manner and within program guidelines.
- Maintain strict privacy practices in compliance with HIPAA regulations.
Requirements
- HS Diploma or equivalent, plus 2 or more years' work experience in a social services organization required.
- Ability to work as part of a multi-disciplinary team.
- Excellent verbal and written communication skills.
- Excellent charting/documentation skills.
- Ability to work well with culturally diverse clientele, including LGBTQ individuals and those living with disabilities, mental illness, and substance use disorders.
- Passion for and commitment to working with underserved and indigent populations.
- Ability to self-motivate, multi-task, and adapt in a fast-paced environment.
- Skilled in non-violent crisis intervention, Harm Reduction, and Trauma Informed Care.
- Skilled in Microsoft applications (Excel, Outlook, SharePoint, Word).
- Driving is an essential function of the position, must have a valid CA Driver's License, good driving record, and insurance that meets state requirements.
Preferred Qualifications
- Minimum of two (2) years of experience in case management preferred.
- CNA/MA background, experience coordinating medical care or experience in a healthcare environment preferred.
- Bilingual or multilingual skills, especially in Spanish.
- In-depth knowledge of community health resources and social services in Los Angeles County.
About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
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