Healthcare Registration Specialist
4 days ago
Luminis Health is seeking a highly motivated and detail-oriented Patient Access Representative to join our team in the Emergency Department and Labor & Delivery. As a key member of our Patient Access Department, you will play a critical role in ensuring the smooth registration process for our patients and their families.
Key Responsibilities- Accurate Patient Registration: Obtain and process patient demographic, insurance, and medical information with a high degree of accuracy, ensuring that patient records are up-to-date and complete.
- Insurance Verification: Act on real-time insurance eligibility messages, adding, removing, correcting, and terminating coverages as necessary.
- Regulatory Compliance: Ensure patients receive necessary regulatory information, including HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, and other relevant documents.
- Technical Knowledge: Apply technical knowledge in multiple systems, including Epic-based applications, Meditech applications, administrative applications, and online applications.
- Workflow Management: Independently prioritize patient access workflow, managing workqueues, patient registrations, insurance verification, and other assigned tasks to meet departmental deadlines.
- Financial Responsibilities: Communicate financial responsibilities to patients and collect funds accordingly.
- Adherence to Policies: Adhere to compliance policies, including timely arrivals, minimal absences, appropriate attire, and adherence to the department working schedule.
- Communication Skills: Answer the phone courteously and professionally, responding to inquiries and referring calls as necessary.
- Team Collaboration: Collaborate with clinical staff, coworkers, administration, and other outside departmental staff to ensure seamless patient care.
- Education: High School Diploma or GED; some college preferred.
- Experience: Previous experience in registration and/or healthcare insurance preferred; experience in fast-paced, team settings preferred.
- Typing Speed: 35 wpm, required.
- License/Certifications: None required.
This is a light work position, requiring exertion of up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
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Annapolis, Maryland, United States Luminis Health Full timeJob SummaryLuminis Health is seeking a highly motivated and detail-oriented Patient Access Representative to join our team in the Emergency Department and Labor & Delivery. As a key member of our Patient Access Department, you will play a critical role in ensuring the smooth registration process for our patients and their families.Key...
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