Sales and Customer Service Representative
6 days ago
We are seeking a highly motivated and results-driven Vacation Sales Representative to join our team at Hilton Grand Vacations. As a key member of our sales team, you will be responsible for selling mini-vacation packages to our members and guests, providing exceptional customer service, and meeting sales targets.
Key Responsibilities:Sell mini-vacation packages for various property locations, adhering to corporate telemarketing rules and guidelines.
Provide accurate and up-to-date information about Hilton Grand Vacations, our resorts, off-site accommodations, promotions, and premiums.
Build interest and excitement about our mini-vacation packages for prospects, highlighting the benefits and value proposition.
Treat every potential customer with professionalism, courtesy, and respect, ensuring a positive and memorable experience.
Competitive compensation and benefits package, including a base salary and commission structure.
Opportunities for career growth and advancement, with a focus on developing your sales and customer service skills.
A dynamic and supportive team environment, with regular training and coaching to help you succeed.
Recognition and rewards for outstanding performance, including bonuses and incentives.
At least 1 year of sales and customer service experience, preferably in a telemarketing or outbound sales environment.
Strong typing skills and computer proficiency, with experience using Microsoft Office and other software applications.
Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
A high school diploma or equivalent, with a strong work ethic and commitment to excellence.
Experience in the timeshare industry or a related field.
Previous experience in an inbound or outbound sales call center environment.
Proficiency in Microsoft Office, including Outlook and Word.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We are committed to providing exceptional customer service and creating memorable experiences for our members and guests.
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