Sales and Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative at Massage Envy Las Vegas. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our services and products, and driving sales growth.
Key Responsibilities- Provide Outstanding Customer Service: Greet clients upon arrival, schedule services, answer phone calls, address questions and concerns, and maintain a safe and therapeutic environment for everyone in our location.
- Promote Total Body Care: Educate clients on new and expanded services, sell the Massage Envy Wellness Program, book clients for future services, and encourage home-care retail purchases based on service provider recommendations.
- Drive Sales Growth: Meet sales quotas, daily, by connecting clients to memberships, services, and retail products to support the mission of total body care.
- Uphold Core Values: Recognize and support team goals, build positive relationships with team members, and champion the well-being of members, guests, and team members.
- Sales Superstar: Previous retail or sales experience is a plus, and you must be able to meet sales quotas, daily.
- Customer Service Expert: Provide exceptional customer service, making everyone feel valued and supported, whether in person or on the phone.
- Team Player: Work well with others in a fun and fast-paced environment, supporting team goals and building positive relationships.
- Business Acumen: Have a general knowledge of massage and skin care services, and be able to think critically, juggle multiple tasks, and set priorities.
- Competitive Compensation: $12.00 per hour.
- Benefits Package: 50% employer-paid healthcare for Full-Time employees, discount rates for all massage and facial services, flexible scheduling, an excellent work environment, and generous employee discounts on products and services.
- Opportunities for Growth: Training to help you grow and refine your sales and customer service skills, and a dynamic, energizing environment where you're consistently challenged and never bored.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
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