Service Operations Manager
2 days ago
Legend Motors Of Waterford Inc is seeking a highly skilled and experienced Service Operations Manager to join our team. This leadership role requires strong strategic thinking, excellent communication skills, and the ability to drive results.
Job DescriptionThe Service Operations Manager will oversee and manage the operations of our customer base, forecasting goals and objectives for the department and striving to meet them. Responsibilities include hiring, training, motivating, counseling, and monitoring the performance of all service department staff.
Responsibilities:- Forecast goals and objectives for the department and strive to meet them.
- Hire, train, motivate, counsel, and monitor the performance of all service department staff.
- Prepare and administer an annual operating budget for the service department.
- Maintain reporting systems required by general management and the factory.
- Attend managers meetings.
- Monitor and control the performance of the department using appropriate reports, tracking systems, and surveys.
- Strive for harmony and teamwork within the department and with all other departments.
- Develop and implement a marketing plan that promotes new and repeat business.
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Understand and ensure compliance with manufacturer warranty and policy procedures.
We are looking for a professional with proven experience in a leadership role, preferably as a Service Advisor or similar position. The ideal candidate should have strong knowledge of cash handling, aligning, transmitting, oil change, tire service, shocks struts, mechanical knowledge, brake repair, and auto estimating. Excellent organizational and time management skills are also essential.
Compensation PackageThe salary range for this position is $60-120k per year, depending on qualifications and experience. We offer competitive benefits, including flexible schedule, on-the-job training, paid lunches, referral program, paid vacation, and more.
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Gas Service Operations Manager
3 days ago
Waterford, Michigan, United States Eversource Energy Full timeAre you a strategic leader with a passion for gas service operations? We're looking for a Safety-Sensitive manager to oversee all aspects of gas meter service activities in assigned areas. This is a critical role that requires excellent leadership skills, technical knowledge, and financial acumen.Key Responsibilities:Develop and implement strategies to...
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Customer Service Operations Lead
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Waterford, Michigan, United States Kroger Rochester Hills Full timeJob DescriptionKroger Rochester Hills seeks a Customer Service Operations Lead to oversee the Front-end department's day-to-day operations. As a key member of the store management team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Sales Growth and Profitability: Assist in directing and...
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Operations Manager for Petroleum Sales
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Waterford, Michigan, United States Petroleum Marketing Group, Inc. Full timePetroleum Marketing Group, Inc. seeks a skilled Operations Manager for Petroleum Sales, responsible for leading day-to-day store operations in the absence of the General Manager.The ideal candidate will have experience managing and directing others, with excellent customer service skills and ability to work independently.The Operations Manager for Petroleum...
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Customer Service and Operations Specialist
4 weeks ago
Waterford, Michigan, United States Fifth Third Full timeWe are seeking a highly organized and detail-oriented Customer Service and Operations Specialist to join our team in Waterford, MI. This role will be responsible for providing excellent customer service, processing transactions, and maintaining accurate records.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Operations Lead
14 hours ago
Waterford, Michigan, United States Kroger Rochester Hills Full timeAbout the Role:The Customer Service Operations Lead is a critical position at Kroger Rochester Hills, responsible for driving exceptional customer experiences and leading Front-end operations.Key Responsibilities:Promote trust and respect among associates, fostering a positive work environment.Create an welcoming atmosphere that encourages customers to feel...
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Cannabis Retail Operations Manager
3 weeks ago
Waterford, Michigan, United States Quality Roots Full timeJob OverviewQuality Roots is a leading cannabis retailer in Michigan, committed to providing exceptional customer experiences. As a Dispensary Assistant General Manager, you will play a crucial role in driving our retail operations forward.
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Retail Operations Support Specialist
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Aviation Operations Coordinator
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Aircraft Operations Coordinator
3 weeks ago
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Aviation Operations Coordinator
4 weeks ago
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Business Operations Coordinator
3 days ago
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Dental Operations Manager
3 days ago
Waterford, Michigan, United States Aspen Dental Full timeCompany OverviewAt Aspen Dental, we prioritize the well-being of our patients and employees alike. As a leader in the dental services industry, we strive to provide high-quality care and support for our communities.
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Operational Manager
3 weeks ago
Waterford, Michigan, United States Whitewater Express Car Wash Full timeCompany OverviewWe're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our dedicated teams are passionate about leading others, and we believe that personal growth is the key to our organizational success.
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Project Manager Operations Leader
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Waterford, Michigan, United States Airgas Full timeAbout the RoleWe are seeking an experienced Project Manager to join our team at Airgas. This role will be responsible for overseeing complex projects, ensuring timely and cost-effective completion, and maintaining a high level of quality.
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Meter Services Area Director
4 days ago
Waterford, Michigan, United States Eversource Energy Full timeAbout the PositionWe are seeking an experienced Meter Services Area Director to join our team at Eversource Energy. As a key member of our Gas Distribution department, you will be responsible for leading a team of professionals in providing exceptional customer service and ensuring the safe and reliable operation of our gas distribution system.The ideal...
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Operations Lead for Pita Way
7 days ago
Waterford, Michigan, United States Pita Way Full timeRapidly Growing Fast-Casual Company Seeks Operations LeaderPita Way, a quickly expanding fast-casual restaurant company, is looking for an experienced Operations Director to join its team.The successful candidate will have a proven ability to develop and implement effective operational strategies, as well as exceptional leadership skills.Annual Salary:...
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Tenant Services Director
11 hours ago
Waterford, Michigan, United States Temporaries of New England, Inc. Full timeJob SummaryWe are seeking an experienced Residential Property Manager to lead our team at Temporaries of New England, Inc.As a key member of our staff, you will be responsible for overseeing the day-to-day operations of our low-income housing properties.Your duties will include tenant screening, lease management, rent collection, and maintenance...
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Flight Operations Assistant
2 weeks ago
Waterford, Michigan, United States Premier Private Jets Full timeJoin Our Team at Premier Private JetsWe're a dynamic and growing aviation services company, proud to provide exceptional customer experiences. Our team is passionate about making a difference, and we're looking for like-minded professionals to help us achieve our goals.Job DescriptionThis is an exciting opportunity to become part of our team as a Customer...
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Retail Store Manager
3 weeks ago
Waterford, Michigan, United States Great Lakes Ace Full timeJob Overview">At Great Lakes Ace Hardware, we are seeking an experienced Retail Store Manager to lead our team in Waterford, MI. As an Assistant Manager, you will play a crucial role in driving sales, improving customer satisfaction, and maximizing productivity.">About the Role">We offer a competitive salary range of $17.58 - $24 per hour, based on...
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Heavy Haulage Operator
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Waterford, Michigan, United States RGS Products Inc. Full timeAbout the RoleWe are seeking a reliable and skilled Heavy Haulage Operator to join our team at RGS Products Inc. in Northwestern Pennsylvania.Job SummaryThe successful candidate will be responsible for safely operating a 26' box truck, loading and unloading materials at the shop, finisher, and job sites. The role requires strong communication skills,...