Aviation Operations Coordinator

7 days ago


Waterford, Michigan, United States Pentastar Aviation Full time

Pentastar Aviation is a leading provider of private aviation services, offering exceptional customer experiences and unparalleled flexibility. As an Aviation Operations Coordinator, you will play a critical role in ensuring the smooth operation of our fleet, working closely with various stakeholders to deliver outstanding results.

The salary for this position is approximately $70,000 - $90,000 per year, depending on experience and qualifications.

Job Description

In this role, you will be responsible for maintaining oversight of all fleet movements, progress, delays, and support of all Pentastar Aviation aircraft under relevant regulations. This includes serving as a central point of contact for all aircraft movements and customer inquiries.

Your duties will include flight tracking, weather briefing, and overseeing the status of all flight services, including catering, ground transportation, and FBO services. You will require a thorough working knowledge of flight planning processes, aircraft performance considerations, and the ability to place judgment on how weather, NOTAM's, and ATC flow and restrictions affect operations.

This position requires excellent professional written and verbal communication skills, a positive engaged working attitude, and strong interpersonal skills for working within a close team environment to problem solve.

You will work closely with trip planners, charter sales representatives, managed and charter customers, maintenance personnel, line service personnel, catering personnel, and flight crewmembers regularly to manage trip details from start to finish. On a rotating basis, you must be willing to work all shifts, including weekends, holidays, afternoon, and midnight shifts.

Required Skills and Qualifications

  • A college degree is preferred.
  • Pilot training and experience are preferred.
  • Prior aviation experience or education is required.
  • A thorough understanding of applicable Federal Aviation Regulations is preferred.
  • A thorough technical understanding of flight planning and aircraft performance is preferred.
  • The ability to prioritize tasks with limited time (time management skills) is essential.
  • Strong customer service skills are required.
  • Proficiency in Microsoft Office applications and internet is required.
  • Excellent verbal and written skills are required.
  • Previous experience in software applications such as FOS/FL3XX, Foreflight, FlightBridge, Jeppesen, and Apple Products is preferred.
  • Outstanding teamwork skills are required.
  • A thorough understanding of business aircraft operations in worldwide service is preferred.


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