Customer Service Ambassador

4 days ago


Red Wing, Minnesota, United States Automated Equipment LLC Full time
Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Automated Equipment LLC. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences across multiple brands, including Elektro Assemblies, X-Vision Optics, SPACE Trailers, and TriOx.

Key Responsibilities:
  • Manage high volumes of incoming phone calls and respond to customer inquiries in a timely and professional manner.
  • Generate sales leads and follow up on existing leads to close sales.
  • Provide accurate and complete information to customers, ensuring a seamless experience across all brands.
  • Manage customer interactions and maintain accurate records of all interactions.
  • Make follow-up and outgoing sales calls to potential customers to drive revenue growth.
  • Collaborate with the team to achieve revenue objectives and contribute to the company's growth and success.
Requirements:
  • Minimum 3-5 years of customer service experience in a fast-paced environment.
  • Proficiency in Office Systems, including Excel, Word, and PowerPoint.
  • Ability to multitask and meet multiple deadlines for multiple projects.
  • Excellent communication and interpersonal skills, with the ability to communicate complex concepts clearly and concisely.
  • Strong problem-solving skills and a track record of achieving goals and objectives.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Automated Equipment LLC.



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