Customer Experience Coordinator

4 weeks ago


Red Wing, Minnesota, United States TJ Maxx Full time
Customer Experience Coordinator

At TJ Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our stores provide a welcoming and engaging environment for our customers.

Key Responsibilities:

  • Lead a team of Associates to provide prompt and courteous customer service
  • Develop and implement strategies to promote loyalty programs and drive sales
  • Collaborate with management to achieve store goals and objectives
  • Provide training and coaching to Associates on customer service and sales techniques

Requirements:

  • 1 year retail experience and 6 months of leadership experience
  • Strong communication and organizational skills
  • Ability to work flexible hours, including nights and weekends

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses


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