Customer Experience Coordinator
4 weeks ago
At TJ Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our stores provide a welcoming and engaging environment for our customers.
Key Responsibilities:
- Lead a team of Associates to provide prompt and courteous customer service
- Develop and implement strategies to promote loyalty programs and drive sales
- Collaborate with management to achieve store goals and objectives
- Provide training and coaching to Associates on customer service and sales techniques
Requirements:
- 1 year retail experience and 6 months of leadership experience
- Strong communication and organizational skills
- Ability to work flexible hours, including nights and weekends
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
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