Service Advisor
2 weeks ago
Beltway Companies is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring seamless communication and workflow between our clients and internal teams.
Key Responsibilities:
- Greet customers promptly and gather vehicle and customer information for repairs and invoicing.
- Accurately document vehicle issues, concerns, and maintenance needs.
- Confirm payment methods, purchase orders, and estimates at write-up.
- Build customer relationships through updates on vehicle status and work explanations.
- Understand and communicate manufacturer warranty guidelines and policies.
- Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly.
Requirements:
- Recommended 2 years of Service Advising/Writing Experience.
- High degree of product and technical knowledge of service maintenance.
- Team player with a strong sense of commitment to the customer.
- Self-motivated with exceptional organizational, written, and verbal communication skills.
Benefits:
- 401(k) matching
- Bonus opportunities
- Dental Insurance
- Health insurance
- Paid time off
- Vision insurance
- Boot Reimbursement
- The wage range for this role takes into account a wide range of factors including but not limited to skill sets, experience, training, and certifications. A reasonable estimate of the current range would be $40,000 to $80,000
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