Service Advisor

2 weeks ago


Annapolis, Maryland, United States Beltway Companies Full time
Job Overview

Beltway Companies is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring seamless communication and workflow between our clients and internal teams.

Key Responsibilities:

  • Greet customers promptly and gather vehicle and customer information for repairs and invoicing.
  • Accurately document vehicle issues, concerns, and maintenance needs.
  • Confirm payment methods, purchase orders, and estimates at write-up.
  • Build customer relationships through updates on vehicle status and work explanations.
  • Understand and communicate manufacturer warranty guidelines and policies.
  • Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly.

Requirements:

  • Recommended 2 years of Service Advising/Writing Experience.
  • High degree of product and technical knowledge of service maintenance.
  • Team player with a strong sense of commitment to the customer.
  • Self-motivated with exceptional organizational, written, and verbal communication skills.

Benefits:

  • 401(k) matching
  • Bonus opportunities
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Boot Reimbursement
  • The wage range for this role takes into account a wide range of factors including but not limited to skill sets, experience, training, and certifications. A reasonable estimate of the current range would be $40,000 to $80,000


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