Hospitality Service Associate

24 hours ago


Lebanon, Pennsylvania, United States Shaner Hotel Group Full time

About Shaner Hotels

Shaner Hotels is a leading hospitality owner-operator and management company with over 65 properties across 14 states and four countries. Our portfolio includes full-service, select-service, extended-stay, and resort hotels, as well as independent locations.

We offer a range of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management. Learn more about our services by visiting our website.

Hospitality Service Associate Job Description

We are seeking a Hospitality Service Associate to join our team at the Lebanon Fairfield Inn and Suites. This 90-room hotel is conveniently located near Harrisburg International Airport and close to the Lebanon Valley Exposition Center & Fairgrounds.

Job Responsibilities:

- Clean guest rooms to ensure high standards of cleanliness and quality.

- Handle guest complaints and requests in a professional manner.

- Maintain confidentiality and security of all guest rooms.

- Perform additional cleaning tasks as scheduled.

- Report any maintenance issues or concerns to management.

Requirements:

- Minimum one year of cleaning experience, preferably in a hotel environment.

- Excellent communication skills to interact with guests, management, and co-workers.

- Knowledge of proper chemical handling and safety procedures.

- Bilingual English/Spanish is a plus.

Compensation:

The estimated annual salary for this position is $30,000 - $40,000, depending on experience. We also offer benefits such as health insurance, paid time off, and opportunities for career growth and development.



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