Bistro and Tasting Room Associate

2 weeks ago


Broken Arrow, Oklahoma, United States orourkespeakcellars Full time

Join Our Team at O'Rourke's Peak Cellars

We are seeking enthusiastic individuals to become part of our hospitality team at O'Rourke's Peak Cellars, a premier destination for wine lovers and food enthusiasts. Our mission is to provide exceptional wine, culinary delights, and memorable tasting experiences throughout the year.

Position Overview:

As a vital member of our hospitality team, you will work under the guidance of the Hospitality Coordinator. Your role will encompass various tasks within our bistro and tasting room, including the sale of wine, merchandise, and food items using our point-of-sale system.

Key Responsibilities:

  • Welcome guests warmly and represent the O'Rourke's Peak Cellars brand to ensure a remarkable and informative experience.
  • Deliver organized and attentive service of food and beverages in accordance with our menu and daily specials.
  • Continuously expand your knowledge of our menu, the wine industry, and our brand to share insights with guests.
  • Promote additional items, special offers, and events to enhance the guest experience.
  • Assist with phone inquiries regarding bookings for tastings and bistro reservations.
  • Support operations at the entrance or wine shop as required.
  • Provide recommendations for food and wine pairings to guests.
  • Present menus and assist customers in selecting food and beverages.
  • Take and serve customer orders efficiently.
  • Manage beverage orders and ensure timely service.
  • Restock wine, merchandise, and service supplies as needed.
  • Participate in weekly inventory assessments to meet operational needs.
  • Maintain cleanliness of tables, polish glassware, and assist with dishwashing when necessary.
  • Support the tasting room operations whenever possible.
  • Ensure that the bistro, tasting room, and restrooms are clean and well-stocked throughout your shift.
  • Maintain a professional appearance by adhering to uniform guidelines.
  • Follow responsible alcohol service practices in compliance with local regulations.

Qualifications:

Experience in hospitality is preferred, and certifications such as Serving It Right and WSET are advantageous. Candidates must be authorized to work in Canada.



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