Customer Service Liaison

2 weeks ago


Anaheim, United States AtWork - North Orange County Los Angeles Full time
Customer Service Representative

At AtWork - North Orange County Los Angeles, we're seeking a motivated and passionate individual to join our team as a Customer Service Representative. If you're a detail-oriented and customer-focused professional with a strong passion for delivering exceptional service, we want to hear from you

Key Responsibilities:
  • Provide top-notch customer service and support to clients in a fast-paced environment.
  • Make timely and effective calls to resolve customer inquiries and issues.
  • Accurately enter and manage customer data, ensuring seamless order processing and record-keeping.
  • Analyze customer needs and recommend tailored solutions to meet their expectations.
  • Maintain accurate and detailed customer records, ensuring seamless communication and follow-up.
Requirements:
  • Excellent verbal and written communication skills, with the ability to effectively communicate with diverse customer groups.
  • Experience in a retail setting is preferred, but not required.
  • Strong problem-solving abilities, with the capacity to make effective decisions in high-pressure situations.
  • Ability to analyze customer needs and provide effective solutions, ensuring customer satisfaction and loyalty.
  • Attention to detail and accuracy in record-keeping, with a focus on maintaining high-quality customer data.
  • Ability to work well in a team environment, collaborating with colleagues to achieve shared goals.
  • Proficiency in using computer systems and software for service coordinator tasks, with a focus on efficiency and productivity.

Salary: $21-$25/hourly. If you're a motivated and customer-focused professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity at AtWork - North Orange County Los Angeles.


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