Implementation Recruiter
4 weeks ago
Workday Success Plans Team Member
At Workday, we're revolutionizing the enterprise software market by putting people first, celebrating diversity, driving innovation, and doing good in the communities where we live and work.
The Workday Success Plans Team is responsible for delivering a variety of programs and services to our customers, ranging from feature demonstrations to full feature deployments.
We're looking for a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers.
As a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations.
Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment.
Key Responsibilities:
- Delivering various services to Workday Success Plans customers
- Conducting research to ensure understanding of customer questions and related Workday concepts
- Providing configuration guidance, demonstrations, considerations, tips & tricks
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Creating and delivering customer presentations on how to use Workday features to achieve business goals
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
- Helping drive the creation of new programs to drive customer feature adoption
Requirements:
- 5+ years of functional experience in Recruiting systems in Workday
- 5+ years of IT implementation experience
- 2+ years software consulting experience
- Workday certification required and preferred qualification for the role
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Bachelor's degree or relevant work experience required
Our Approach to Flexible Work:
We're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
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