Luxury Service Associate

7 days ago


Miami, Florida, United States Marriott Full time
About the Role

We are seeking an experienced and detail-oriented Luxury Service Associate to join our team at The Ritz-Carlton. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and exceeding their expectations.

Duties and Responsibilities
  • Provide personalized service to guests, responding to their needs and preferences in a timely and efficient manner.
  • Collaborate with other departments to ensure seamless delivery of services, including food and beverage, housekeeping, and recreation.
  • Maintain accurate records and reports, utilizing technology and manual systems to track guest interactions and preferences.
  • Assist with training and development of new team members, promoting a culture of excellence and customer satisfaction.
What We Offer

As a Luxury Service Associate at The Ritz-Carlton, you can expect:

  • A competitive salary range of $42,000 - $60,000 per year, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
  • The opportunity to work with a global leader in luxury hospitality, with opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Requirements

To be successful in this role, you will need:

  • 1-2 years of experience in a customer-facing role, preferably in the hospitality or service industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • A high school diploma or equivalent, with some college coursework or a degree preferred.
  • The ability to work a flexible schedule, including evenings, weekends, and holidays.


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