Luxury Service Associate
7 days ago
We are seeking an experienced and detail-oriented Luxury Service Associate to join our team at The Ritz-Carlton. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and exceeding their expectations.
Duties and Responsibilities- Provide personalized service to guests, responding to their needs and preferences in a timely and efficient manner.
- Collaborate with other departments to ensure seamless delivery of services, including food and beverage, housekeeping, and recreation.
- Maintain accurate records and reports, utilizing technology and manual systems to track guest interactions and preferences.
- Assist with training and development of new team members, promoting a culture of excellence and customer satisfaction.
As a Luxury Service Associate at The Ritz-Carlton, you can expect:
- A competitive salary range of $42,000 - $60,000 per year, based on experience and qualifications.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
- The opportunity to work with a global leader in luxury hospitality, with opportunities for career advancement and professional growth.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
To be successful in this role, you will need:
- 1-2 years of experience in a customer-facing role, preferably in the hospitality or service industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- A high school diploma or equivalent, with some college coursework or a degree preferred.
- The ability to work a flexible schedule, including evenings, weekends, and holidays.
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