HVAC Service Operations Director

1 day ago


Newton, Massachusetts, United States Fraser Engineering Company, Inc Full time
Lead HVAC Service Department

Fraser Engineering Company, a Mechanical Contractor based in Newton, Massachusetts, seeks an experienced leader for its 24/7 Service Department. As a family-first business built on outstanding craftsmanship and collaborative partnerships, we offer a motivating work environment.

Main Responsibilities:
  • Manage day-to-day operational activities of the Service Department
  • Collaborate with the Chief Operating Officer to develop and execute an annual Operational Plan
  • Mentor staff and oversee business functions, ensuring compliance with industry standards and client needs
  • Coordinate strategic and operational matters with the Chief Operating Officer
  • Oversee service contracts and coordinate preparation of the operation budget process
  • Work with the service team to control direct costs and drive revenue growth with the sales team
  • Provide technical introductions for new staff and organize quality work efforts through effective planning and performance development
Requirements:
  • Minimum 5 years' experience in a senior operations role
  • Extensive multi-leveled experience with best practices, policies, and procedures in the HVAC field
  • Degree or college diploma in business, technical, or management

Estimated Salary: $135,000 - $165,000 per year

This is an excellent opportunity to lead a service department in a family-first company that values collaborative partnerships and outstanding craftsmanship.



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