Financial Services Support Specialist

4 days ago


Tampa, Florida, United States Citigroup Inc Full time

At Citigroup Inc., we are committed to delivering exceptional customer service to our clients. As a Financial Services Support Specialist, you will play a critical role in achieving this goal. You will manage a portfolio of clients, provide timely support, and ensure transactions are executed accurately and on time.

The ideal candidate will have a strong background in financial services, with excellent communication and problem-solving skills. Additionally, they will possess advanced knowledge of payment and receivable products and operational processes.

**Job Responsibilities:**

  • Manage client relationships and provide timely support
  • Liaise with internal and external partners to deliver customer service excellence
  • Ensure transactions are executed accurately and on time
  • Identify process improvements and implement changes
  • Perform regulatory and audit assessments

**Requirements:**

  • Strong background in financial services
  • Excellent communication and problem-solving skills
  • Advanced knowledge of payment and receivable products and operational processes
  • Bilingual English with Spanish or Portuguese a plus

**Compensation:** $70,720 - $106,080 per year (salary range based on location)



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