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Enterprise Business Solutions Specialist

4 weeks ago

Washington, Washington, D.C., United States Red Gate Group Full time
Job Overview
The Red Gate Group is seeking an experienced Business Analyst to support the Defense Intelligence Agency (DIA) in Washington, DC. This dynamic role involves working closely with stakeholders and customers to capture, document, and execute customer requirements for the Program Office.

About Us
The Red Gate Group is a professional services firm dedicated to providing high-quality solutions to its clients. We are committed to delivering exceptional results and building lasting relationships with our customers.

Key Responsibilities:
  • Establish service agreements that clearly document customer requirements and costs.
  • Serve as the primary point of contact between the Program Office, stakeholders, and customers to manage all service-related requirements.
  • Maintain a comprehensive library of service agreements and update them as needed for service upgrades or cost changes.
  • Track the status of agreements and coordinate with fulfillment and cost recovery teams as necessary.
  • Provide regular reports and analysis to ensure compliance with fiscal regulations and support process improvement initiatives.
  • Support the facilitation of invoice generation and ensure cost recovery activities are compliant with audit standards.
  • Utilize office tools and software to manage the cost portfolio and assist the Program Office with any additional needs.

Qualifications
  • A valid Top Secret/Secret Clearance and ability to pass a CI Polygraph exam.
  • No less than 10 years' experience, with 7 years focused on process improvement. DoD or IC experience is highly preferred.
  • A bachelor's degree or equivalent training and experience.
  • Excellent oral and written communication skills with customers, teams, and leadership.
  • Able to effectively prioritize and execute tasks while under pressure.
  • Strong customer service orientation.
  • Excellent creative problem-solving skills.

Estimated Salary Range: $120,000 - $160,000 per annum, depending on experience and qualifications. The salary includes a base salary plus bonuses for meeting performance targets.