Bilingual Customer Service Representative

4 weeks ago


St Petersburg, United States ProKatchers LLC Full time

Job Title: Bilingual Customer Service Representative

Location: Saint Petersburg, FL

Duration: 05 Months

Job Description:

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at ProKatchers LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in a fast-paced environment.

Key Responsibilities:

  • Utilize Salesforce and/or SAP to manage customer interactions and data entry.
  • Minimum 1 year of data entry experience required.
  • Handle a high volume of calls, inquiries, and difficult issues with tact and professionalism.
  • Excellent computer skills and proficiency with Microsoft Office.

Requirements:

  • Experience using Salesforce and/or SAP strongly preferred.
  • Ability to work in a team environment and provide support to colleagues as needed.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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