Bilingual Customer Service Specialist

3 days ago


St Louis, Missouri, United States TKC Companies Full time
Job Summary

TKC Companies is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional phone support to our customers, processing customer orders and deposits, tracking shipments, and answering customer questions.

Key Responsibilities
  • Provide inbound customer service phone support to resolve customer inquiries and issues
  • Process customer orders, deposits, and track shipments to ensure timely delivery
  • Answer customer questions and provide accurate information to resolve their concerns
  • Perform various administrative tasks related to customer calls, including data entry and record-keeping
Requirements
  • Bilingual skills in English and another language
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of customer relationship management software
What We Offer

TKC Companies offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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