Customer Service Representative

2 weeks ago


Evanston, Illinois, United States Goldfish Swim School Full time
Job Title: Front Desk Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Customer Service Representative at Goldfish Swim School. As a key member of our team, you will be responsible for providing exceptional customer service, processing student registrations, and ensuring a positive experience for our members and their families.

Key Responsibilities:
  • Provide exceptional customer service to our members and their families
  • Process student registrations and manage pool party bookings
  • Answer phone calls, respond to emails, and resolve customer inquiries
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks as needed
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
What We Offer:
  • A fun and dynamic work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a difference in the lives of our members and their families


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