Customer Service Representative

4 weeks ago


Evanston, Illinois, United States U-Haul Full time
Customer Service Representative Job Description

At U-Haul, we're seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment on the lot, answering questions and educating customers about our products and services, and preparing rental invoices and accepting equipment returned from rental. Additionally, you will participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

To be successful in this role, you will need a valid driver's license and the ability to maintain a good driving record. A high school diploma or equivalent is also required. If you're a people person who loves helping others, we encourage you to apply for this exciting opportunity.

Why Work at U-Haul?

At U-Haul, we offer a range of benefits to our employees, including career stability, opportunities for advancement, and a supportive work environment. We also offer a range of perks, such as mindset app reimbursement, gym reimbursement, and discounts on Apple products and Dell computers. If you're looking for a challenging and rewarding career, we encourage you to apply for this role.

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