Human Resources Associate
1 day ago
The Human Resources Associate will serve as a primary resource for all US and Puerto Rico associates at all levels. This individual will provide information regarding company-specific HR policies and procedures while complying with COMPANY, State, and Federal guidelines. Inquiries and processing include benefits, W2s, and 1095s. The ideal candidate will develop a working knowledge of HR policies and procedures through administrative processing and responding to phone inquiries, documented in the case management system.
Duties and Responsibilities:
- Responds to inquiries through multiple modes of contact related to W2s & 1095s.
- Assists associates and managers navigating through HR systems.
- Documents summary details of calls and processing in the case management system.
- Escalates/partners on complex issues as required.
- Complies with COMPANY, state, city, and federal regulations.
- Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.
- Performs accurate and timely processing of HR transactions in the HCM system.
Estimated Salary Range: $45,000 - $65,000 per year
This role is a remote position, but can be converted to an on-site role at any time.
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