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Bilingual Patient Representative
2 months ago
We are seeking a highly skilled and detail-oriented Bilingual Patient Representative to join our dynamic team at PeopleShare Inc. As a key member of our healthcare-focused team, you will play a vital role in ensuring accurate patient accounts and providing exceptional customer service.
Key Responsibilities- Verify patient health insurance information and ensure accurate documentation
- Assist patients with Medicaid applications and charity care processes
- Communicate professionally with various stakeholders via phone and email
- Cover hospital facilities as needed, contributing to the team's flexibility
- Cross-train to handle different tasks and maintain productivity goals
- Bilingual: Proficient in both English and Spanish
- Interpersonal Skills: Strong verbal and written communication abilities
- Office Skills: Customer service, organization, and problem-solving
- Flexibility: Willingness to cover hospitals including nights and weekends
- Tech Proficiency: Familiarity with Microsoft Outlook, Word, and Excel
- Education: Minimum high school diploma or GED
- Safety First: Covid vaccine required; PPE provided
- Path to Full-Time: We're committed to converting dedicated associates to full-time roles
- Recession-Proof Industry: Join a healthcare-focused team with stability and growth potential
- Learn and Thrive: Even with minimal experience, we're enthusiastic about training the right candidates with the right attitude