Jewelry Sales Specialist
1 day ago
We are seeking a skilled Jewelry Sales Consultant to join our team at Brilliant Earth. As a Jewelry Sales Consultant, you will play a crucial role in providing exceptional customer experiences and driving sales growth.
Key Responsibilities:- Utilize sales strategies and product knowledge to guide customers through the purchasing process, creating personalized experiences and memorable moments.
- Manage a high volume of sales leads, providing a luxury customer experience and attaining individual revenue targets.
- Proactively greet, check-in, and assist customers in the purchasing process, ensuring a seamless and enjoyable experience.
- Conduct post-sale appointments to assist and educate customers, providing exceptional service and support.
- Review customer feedback and online reviews, working with leaders to continuously improve the customer experience and sales performance.
- Enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
- Open and/or close the showroom and waiting area, maintaining a clean and organized environment.
- Use our ERP system to manage tasks and communicate cross-functionally, ensuring seamless collaboration and efficiency.
- Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
- A passion for delivering exceptional customer experiences and exceeding sales targets.
- A drive to succeed in a fast-paced environment, with a focus on process and attention to detail.
- Excellent communication and collaboration skills, with the ability to work effectively with customers and teammates.
- A keen eye for detail and a commitment to providing personalized experiences for each customer.
- A competitive compensation package, including sales incentives and bonuses.
- A robust benefits package, including medical, dental, and vision insurance, 401k match, and paid time off.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A commitment to diversity and inclusion, with a focus on creating a welcoming and inclusive workplace culture.
At Brilliant Earth, we are passionate about creating a more transparent, sustainable, and compassionate jewelry industry. We believe in empowering our teams to make a positive impact and driving innovation and growth. If you are a motivated and customer-focused individual with a passion for jewelry sales, we encourage you to apply for this exciting opportunity.
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