Social Media Marketing Strategist
1 day ago
Cresta is revolutionizing the contact center industry by harnessing the power of AI and human intelligence to unlock customer insights and drive business growth.
Our platform combines cutting-edge technology with expert human judgment to help contact centers automate conversations, streamline processes, and empower their teams to work smarter and faster.
With a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors, Cresta is poised to transform the future of work.
Job SummaryWe're seeking a highly skilled Social Media Marketing Specialist to drive our social media marketing strategies and enhance our brand presence across social media platforms.
This role will play a key part in developing and executing our content strategy, creating compelling content that supports our business objectives and drives engagement.
Key Responsibilities- Manage and own our social media presence across all platforms
- Monitor and analyze social media metrics to measure campaign success and provide actionable insights
- Develop and schedule engaging content that aligns with our brand voice and business goals
- Collaborate with cross-functional teams to ensure content supports marketing campaigns and business objectives
- Help develop executive profiles by shaping POVs and developing content off internal meetings and press meetings
- 2+ years of digital marketing or content work experience
- Working knowledge of various social media platforms, best practices, and website analytics
- Excellent communication skills with a keen eye for detail and proficiency in storytelling, writing, editing, and research
- Strong organizational and project management skills
- Self-starter with the ability to work independently and as part of a team
- Medical, dental, and vision plans
- Flexible vacation time
- Paid parental leave
- Monthly gym and phone allowance
- Work from home office stipend
- Lunches and dinners included for in-office employees via Grubhub
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
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